Refund Policy

1. Overview

Solar Marketing is committed to delivering dependable and top-quality marketing solutions. This Refund Policy explains the circumstances under which refunds may be issued.

2. Eligibility for Refunds

We offer refunds under the following conditions:

• New Customers: If you are unsatisfied with our service within the first 7 Days of your initial purchase, you may request a partial refund.
• Billing Errors: If you have been charged incorrectly, we will process a refund once the issue is verified.

3. Non-Refundable Services

Refunds are not provided for:

• Renewals & Recurring Payments: Subscription renewals are non-refundable, except if canceled prior to the billing date.
• Violations of Terms of Service: No refunds will be issued if your account is suspended or terminated due to policy violations.
• Custom Services: Special configurations, dedicated servers, and one-time setup fees are non-refundable.

4. Refund Request Process

To request a refund, follow these steps:

1. Contact our support team via [email protected] within the eligible refund period.
2. Provide your Name, Business Details and reason for the refund request.
3. Our team will review your request and respond within 1-2 business days.

5. Chargebacks & Disputes

• Initiating a chargeback without first contacting us may result in account suspension or legal action.
• If you believe you were wrongly charged, contact us before opening a dispute.